SCR Online - Computer Service Repair Form

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Computer Service Repair Form

With the large amount of repairs we've had lately that were simple repairs made worse by unqualified technicians in cute cars and uniforms, we here at SCR want to make it as easy as possible for you to get the professional service and repair that you expect and need.

If you need service in either your home or your office, please consider us first. We have over 14 years of real world experience so you can count on you, your computer and your data being treated as if it were our own.

Our rates for the types of available service are listed at the end of this form. If you have any questions, please feel free to contact us. Unlike other services we don't charge by the job (which can add up quickly) we charge by the hour in increments of 30 minutes after the first hour. Most problems can be resolved within 1-2 hours for residential issues. Businesses have more workstations and may take longer.

* Required fields

Name:	*
Company
E-mail Address:	*
Address:
City:	*
State:	*
ZIP:
Phone:	*

Are you an existing SCR Client? Yes No

Please check all the symptoms that apply:
	Will not turn on (no lights)
	Will not boot but will turn on
	Freezing / Locking up
	Errors / Blue screen
	Operating slower than normal (basic operations or internet functions)
	Multiple pop-up's / Browser hijacks
	Virus that cannot be removed or quarantined
	New noises such as clicks, whines, grinding, etc.
	Strange or erratic behavior

Use the space below to give us more specific information about the problems you are having. List specific programs or functions that are causing errors but not error codes or numbers. List symptoms that are not covered above in this area also.


Manufacturer:
SCR Custom Computer Compaq Dell Gateway IBM Mac Other

Computer Type:
Destop Notebook Server

Operating System:
Windows 95 98 ME 2000 XP
Linux Mac OS 9 Mac OS 10

Anti-Virus:
Vendor: Norton McAfee Other None
Status: Up-to-date Expired or Unknown

We have many options available for repair service, 1 hour minimums apply to all rates.

In-house (SCR Office) $50/hr. Residential On-site $60/hr.
Business Non-network $75/hr. Business Network $90/hr.

Thank you for your interest in our services!